0 Basket

Delivery and Returns

DELIVERY

UK Mainland and Northern Ireland

Service

Up to £75

Over £75

Delivery Time

Standard Delivery

Up to 2kg: £3.99 - Over 2kg: £5.99

FREE

2-3 working days after your order is placed

Next Working Day

Up to 2kg: £12.00 - Over 2kg: £26.99

Order by 1pm for next working day delivery


Ireland

Service

Up to €75

Over €75

Delivery Time

Standard Delivery

€5.99

FREE

2-3 working days after your order is placed

Next Working Day

€16.99

Order by 1pm for next working day delivery


Channel Islands and rest of UK 

Service

Up to 30kg

Over 30kg

Delivery Time

Jersey & Guernsey

£59.99 £105.99 3-4 working days after your order is placed

Highlands and Islands

£15.99 £90.00 3-4 days after your order is placed

All prices are inclusive of VAT


Europe

All orders up to 2kg are £13.99 on an International Standard Delivery (3-5 days). Please let us know if your country is not available info@craigmoreonline.co.uk


International

All orders up to 2kg are £19.99 on an International Standard Delivery (5-7 days). Please let us know if your country is not available info@craigmoreonline.co.uk


RETURNS

Returns Address

Returns at CraigmoreOnline

1 Diviny Drive

Carn Industrial Estate

Portadown

BT63 5WE

UK


Items Not Required

If you are not satisfied with your order simply return the items in their original condition within 30 days of receipt.

To return any items, please phone us on 028 3833 1666, email us at info@craigmoreonline.co.uk

Please ensure the goods are returned in their original condition and wherever possible in its original packaging with a copy of the invoice enclosed. 

* Please note that in some cases full refunds may not be offered on items if they have been used, and a partial refund may be offered at the discretion of Craigmore upon inspection of the returned item.


Items Under Warranty

We will cover return postage costs for all faulty or warranty issues* within 30 days of purchase, however, after this period it is the responsibility of the customer.

We recommend that items returned to us after the 30 day period should be sent by Recorded Delivery or equivalent service.  Craigmore will not be held responsible for any damaged or uninsured returned items lost in transit sent by customers.

*Please note that Karcher Home & Garden machines hold a worldwide warranty.