All Professional products are covered by a 1-year warranty.
All parts are covered for 28 days, this includes nozzles, brushes, motor brushes, spark plugs, belts, hoses, wheels, seals, electrodes, fluids, plastic couplings, filters and plastic parts.
All accessories are covered for 28 days, this includes guns, lances and floor tools.
Please note this list may not be exhaustive.
Please see https://www.kaercher.com/uk/services/support/online-shop-support/product-guarantee.html for more information
This following warranty applies to Home and Garden products used for domestic use only when purchased from Craigmore and shall not apply to any products used for commercial purposes. Please note the warranty periods below include the additional 1-year extra warranty provided by Craigmore on Home and Garden machines.
|K4 Series||4 Years|
|K4 Eco||6 Years|
|K4 Full Control||4 Years|
|K4 Premium Full Control
|K5 Series||4 Years|
|K5 Compact Home||4 Years|
|K5 Full Control||4 Years|
|K5 Premium Full Control||6 Years|
|K7 Series||4 Years|
|K7 Eco Series||6 Years|
|K7 Premium Full Control||6 Years|
|OC3 Portable Cleaner||3 Years|
|All Steam Cleaners||3 Years|
|All Window Vacs||3 Years|
|All Wet and Dry Vacuums||3 Years|
|HARD FLOOR CLEANERS|
Karcher will at their option repair, replace or refund the price of products which you notify us are defective within the time limits set out in the clauses above.
This warranty shall not apply to defects caused by misuse, neglect, accident, improper storage, installation or handling, frost damage, repair or alteration not carried out or authorised by us or the use of incorrect electrical supply voltage, contaminated water supply or unsuitable chemicals.
|Product||Warranty Period (months)|
|Auto-Darkening Filters (ADFs)||24|
|3M AdfloTM Powered Air Respirator (excl. associated consumables)||24|
|3M SpeedglasTM Welding Helmets & Headtops (incl. head harnesses & excl. other associated consumables)||12|
|3M VersafloTM V-500 Supplied Air Regulator||6|
|3M VersafloTM M-Series Headtops||6|
|Please note that consumables such as, but not limited to, outer and inner protection plates and the silver front of welding helmets are not covered by this warranty.|
ISO 9001 Quality Management | ISO 14001 Environmental Management | OHSAS 18001 Health & Safety Management